![]() It’s actually a Webex dialler app for Teams, available right in the Teams app store, that “replaces” the Microsoft Calling “app”/feature. ![]() To teams, it’s just like any other direct routing setup.Ĭisco Webex Calling integration for Teams is quite different. ![]() In this model, the teams user gets a full native PSTN calling experience across all teams clients. Most of these UCaaS integrations rely on the Teams user having the Teams Phone System Licence and leveraging direct routing to allow the UCaaS provider to route calls to and from Teams.Ī number of UCaaS providers leverage call2teams, a provider who can bridge between the UCaaS providers system/APIs and Microsoft Teams Direct Routing. Many UCaaS providers now have integrations to Microsoft Teams to allow users to use Microsoft Teams, but leverage the UCaaS provider for the PSTN connectivity. Cisco Webex Calling Microsoft Teams Integration Hands-On In this blog I get hands-on so you can understand what it is and isn’t. Interestingly there is also a Cisco Webex Calling integration for Microsoft Teams. ![]() There is a specific Webex Calling app for Android, iOS, Mac, Windows Desktop specifically for phone/calling, but users can also use the normal Webex App for calling.
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